Seamless
Telephony Integrations
Verbix.ai sits at the heart of your call ecosystem, securely connecting with all major telephony platforms to automate call recording, ingestion, and analytics.
Compatible with Leading Telephony Systems
Seamless integration with your existing infrastructure — cloud, on-premises, or custom PBX setup.
Open-Source Telephony Systems
Flexible, customizable PBX & SIP solutions
Commercial Telephony Systems
Enterprise-grade CCaaS & cloud platforms
What We Offer
Flexible recording ingestion and pre-built connectors for enterprise communication.
Core Capabilities
Secure recording ingestion: Supports both streaming and batch modes.
Pre-built connectors: Works with all major telephony vendors.
Auto-extraction & privacy: Automatic data extraction, redaction, and PII masking.
Flexible deployment: Choose cloud, on-prem, or hybrid setups.
Real-time integrations: Webhook and API support for instant event handling.
Supported Storage Targets
AWS S3 Bucket
Azure Blob Storage
Google Cloud Storage
Secure FTP / SFTP
Customer Private Cloud
Direct API / Webhook endpoints
Pre-built Connectors
Deployment Options
Choose the architecture that best matches your IT security requirements.
On-Premises Integration
Deploy Verbix.ai on your local servers or private cloud for maximum security and compliance. Keeps call logs and transcripts within your private network.
Verbix.ai Cloud Integration
Leverage Verbix.ai’s secure cloud platform for quick deployment, scalability, and easy management with 99.9% uptime SLA.
Steps to Integrate
Connect Your Systems
Link your telephony system or storage endpoint (S3, Azure, or Private Cloud).
Enable Auto-Ingestion
Set up rules to automatically capture call recordings.
Analyze in Real-Time
Verbix.ai processes recordings immediately to extract valuable insights.
Share Insights
Push the structured insights to your CRM or BI tools for quick, actionable use.
Security & Compliance
Flexible Deployment
Deploy Verbix.ai on your own private data centers or cloud accounts for maximum security and compliance.
Strong Encryption
Data is protected in transit (TLS 1.2+) and at rest (AES-256).
Access Control & Auditing
Role-based access with detailed audit logs ensures accountability.
PII Protection
Automatically detect and redact or mask sensitive information.
Customer-Managed Keys (CMK)
Full support for using your own encryption keys.
Regulatory Compliance
Supports HIPAA, CMS, and PCI-aware deployments.
Client Testimonial
“With Verbix.ai integrations, we no longer need to manually upload recordings. Our data flows securely from AWS S3 into Verbix.ai and then directly into our CRM—completely seamless and hassle-free.”
— CTO, GlobalTel Communications
Frequently Asked Questions
We integrate via SIPREC, RTP streams, or secure file uploads from existing recording servers.
Yes, recordings can stay in your cloud while Verbix.ai ingests only metadata and insights.
We support near real-time (<1 min), scheduled batch, or custom SLAs based on your needs.