Seamless Integrations with CRM, ERP & Contact Center Apps
Verbix.ai extracts the data that matters most based on your business rules and automatically integrates it into third-party systems to enable faster actions and smarter workflows.
Quick Support
Easy Setup
How It Works
Conversation Data
Verbix.ai Data Extraction
CRM / ERP / Support Apps
Business Actions
Data flows seamlessly: Verbix.ai extracts identifiers, intents, and compliance confirmations from calls and pushes them into the right systems enabling automated workflows and immediate follow-up actions.
How Integration Boosts Productivity
+ 28%
Efficiency Score
Automated data flow reduces manual effort and improves accuracy.
+ 25%
Compliance Accuracy
Structured extraction ensures mandatory data is always captured.
+ 35%
Productivity Gain
Agents spend more time with customers and less on admin tasks.
Supported System
Contact Center Applications
Types of Data Extracted by Industry
Healthcare & Clinics
- Patient ID
- Appointment details
- Treatment history
Health & Life Insurance
- Policy number
- Plan type
- Claim details
Banking & Finance
- Account number
- Transaction ID
- Loan details
Travel & Travel Insurance
- Booking reference
- Travel dates
- Insurance coverage
E-commerce
- Order ID
- Return requests
- Payment method
Home Appliance Support Centers
- Product serial number
- Warranty info
- Service request ID
Data Extraction Facilities
Verbix.ai allows users to define exactly what types of data should be extracted from conversations. This includes identifiers such as policy numbers, transaction IDs, or client names, as well as contextual information like intent, product interest, or compliance confirmations..
These extracted data points can be mapped directly into CRM fields, ERP modules, or support ticketing systems, enabling automated workflows and reducing delays caused by manual data entry.
Customer Story
“Integrating Verbix.ai with Salesforce and SAP allowed us to automate data flow from calls to our business systems. This reduced manual work by 40% and improved client response times significantly.”
— IT Director, Global BPO Services